Política de reembolso

CONDITIONS TO APPLY FOR A CHANGE OR RETURN:

  1. No refund requests will be accepted by email, chats or any other method.
  2. No refund requests will be accepted after 14 natural days for any reason.
  3. Return shipping costs are the customer's responsibility.
  4. We'll refund only to the same payment method from where customer originally pay.
  5. Refund or Changes will be executed once we receive the tracking number from the customer as a guarantee.
  6. Items that are damaged, dirty, altered, or not in their original boxes or bags will not be accepted for return.
  7. After we sent the refund confirmation to the customer, the refund can take between 7 to 14 business days to be reflected on your account statement.