Privacy Policy

We are committed to the protection of the privacy and security of our clients, and also of those who visit our website (that is to say, you). The JAXCITYVOGUE team is made up of people who also use and access other websites, so we truly appreciate and respect your privacy. 

  • Your name and contact details

  • Why do we need them?

  • What do we need them for?

    • -To post your orders

    • -To send you information via a text message or e-mail, and to keep you updated. We must do it not only to keep you informed of our promotions but to inform you about when you will get your order home.

    • -Fraud prevention and detection. To prevent and protect you and JAXCITYVOGUE against fraud, something which is essential for a better operation. 

    • -To find out what you and other clients like. To guarantee that we offer what you like, and to remain your shop.

      • Payment information

      •  -To collect payments and make refunds

      • -We must do this to comply with our contract with you. Because we are an online company!

      • - Fraud prevention and detection

      • Contact history with you

      • To provide you with a better customer service.

      • To train our staff, so that when you get in touch with us you get a better service.

      • Purchase history and saved product

      •  To suggest products you might be interested in.

      • To provide customer services and assistance, dealing with returns.

    •  USE OF PAY PLATFORMS
    • We are an online shop, so we must work with pay platforms and processors which help us deal with and process your orders. We have looked for the best in the market, provided with security features. These platforms make the same effort as us in order to provide you with a good service, and so that your data remains safe. 

  • SOCIAL NETWORKS AND ADVERTISING

    Our shop has a profile in the following social networks: Facebook, Twitter, LinkedIn, Pinterest, YouTube, Google+ and Instagram (the ‘Social Network’). They have all been created with the main purpose of advertising the products and services of JAXCITYVOGUE.

    Clients and users might join the groups and profiles that JAXCITYVOGUE has in the social networks. Users who become followers of any of these groups or profiles, showing their interest in the information which might come up in such social network, accept the Conditions of Use and Privacy Policy of the pertinent social network.

    JAXCITYVOGUE might have access to and deal with the public information of the user, especially his/her contact name.

    The user might access the privacy policy of the pertinent social network at any time, setting his/her profile to guarantee his/her privacy.